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Lunch & Learn – Finding Success Through Conflict Resolution

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TitleLunch & Learn – Finding Success Through Conflict Resolution
WhenApril 21st @ 12:00 pm - 1:00 pm


Whether in the workplace or your day-to-day life, conflict is inevitable. It occurs between individuals who care about a particular matter but have opposing views or interests. Being able to navigate the conflict that will naturally arise and being skilled at resolving these situations is critical to the success of you and your team.

It is understandable that when one encounters opposition, your immediate reaction may be one of anxiety, anger or frustration.

Instead of backing away from the conflict, this Lunch and Learn Session aims to have you engage in conflict respectfully and strategically!

Tools and techniques will be discussed on how to get to the root cause of the problem and determine an acceptable solution go forward. To avoid conflict is to fail.

Our guest speaker, Scott Tillema is one of the founders of The Negotiations Collective, and has a unique background managing life or death hostage and crisis negotiations, kidnappings and other high-risk situations. He will bring his knowledge and experience to you on April 21 and share how you can use the same techniques of influence he has used, to help you achieve positive results in the conflicts you may face in your life.

Speaker NameScott Tillema
Speaker Description

Scott Tillema is an internationally recognized crisis negotiator, advisor, trainer and keynote speaker. He is known and respected for his experience negotiating in highly charged situations, with high stakes and when the situation requires sensitivity to the human element. Clients, audiences and students alike, find Scott’s teachings, insightful, inspiring and pragmatic.

He has 20 years of law enforcement experience in the United States and is an active Lieutenant with an agency in the Chicago area. In 2007, he was trained by the FBI in hostage and crisis negotiation. He worked as a negotiator with one of the largest regional SWAT teams in the U.S. for 7 years and has been teaching crisis negotiation for the past 10 years.

Educationally, he holds a Master’s degree in Psychology and a Bachelor’s degree in Behavioral Science. He has studied negotiation at the Harvard University Program on Negotiation, at IMD Business School, and he continues to receive training from the world’s top hostage negotiators.

Scott is a prolific trainer within the negotiation field and travels the United States and around the world speaking to audiences in both law enforcement and the private sector. In 2016, he was invited to give a TEDx talk titled “The Secrets of Hostage Negotiators”, which has received over 1 million views. His visibility as a speaker and educator through TEDx and other venues has reached global status. He has professional affiliations with multiple negotiations groups in a various countries in North America and Europe, and his instruction continues to be in demand.

Scott currently resides in the Chicago area and is a co-founder and Senior Associate with the Negotiations Collective.

RegistrationRegister now!

Upcoming Events

Jan 19

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