Understanding Conflict Certificate of Completion 

Looking to develop new skills? It has never been easier to expand your professional development. Discover how conflict is a central part of the human experience by taking Mount Royal University’s Understanding Conflict Certificate of Completion program. 

This two-course, online program offers insight into the dynamics behind conflict and building effective communication. Perfect for busy professionals, this short program can be completed in one semester and provides flexibility with an online format. 

In this program, the learning focus is on you and your interaction with conflict. By exploring your own communication style, you will develop skills to better communicate through personal or professional conflict situations. You will begin to understand your own response to conflict in order to manage these types of situations more effectively. 

The Faculty of Continuing Education at Mount Royal University offers more than 60 professional development programs and hundreds of courses to help you advance your career or prepare for a career change.