Company: The City of Calgary

Title: Project Manager

Location of Position: Calgary, AB

Where to Apply: Apply online at www.calgary.ca/careers

Job Description:

If you are committed to public service, enjoy collaborating with others, share our values have a desire to learn and grow, join The City of Calgary. City employees operate the facilities, deliver the services and run the programs which make a difference in our community. We support work-life balance and offer competitive wages, pension and benefits. Together we make Calgary a great place to make a living, a great place to make a life. Reporting to the Leader, Technology Services, this position is responsible for leading the delivery of projects within the Assessment business unit. Project Managers have both a strategic and tactical role within Assessment. They will bring extensive knowledge to strategic planning involving Senior Managers and Leaders. Project Managers will lead the implementation of all projects in Assessment; overseeing the work of internal teams, contractors and consultants, liaising with staff across all levels of the organization. We are looking for a self-motivated individual with excellent leadership skills who fosters an atmosphere of success, collaboration and innovation. Primary responsibilities include:

• Manage the full project life cycle from initiation to project close which includes clear outcomes for eachcphase with a strong focus on communication, engagement, change management and training activities.
• Provide project manager coaching and mentoring to the project team, sponsors, business leads, and subject matter experts.
• Work closely with internal resources to ensure alignment and support for expected outcomes.
• Investigate, determine the root cause of problems, and provide solutions in a timely and forthright manner.
• Build relationships and communicate with a broad spectrum of internal and external stakeholders.
• Report to multiple corporate committees.

Qualifications

• A completed 2 year diploma in Business Administration, Computer Science or related field and a minimum of 7 years of related experience as a project manager; OR
• A degree in the above listed (or related) disciplines, and a minimum of 5 years of related experience as a project manager.
• Equivalent combinations of experience and education may be considered.
• A certificate in Project Management or certification from the Project Management Institution (PMI) will be considered assets.
• Success in this position requires you to demonstrate strong planning and organizing skills in order to meet challenging deadlines.
• You will have excellent communication skills to prepare and present to a variety of audiences; well developed consulting, consensus building and facilitation skills, business analysis/project management expertise.
• Flexible approaches to problem solving, with an ability to lead teams and to work concurrently with multiple stakeholders.

Pre-employment Requirements

• Successful applicants must provide proof of qualifications.

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Company: The City of Calgary

Title: Business Process Analyst

Location of Position: Calgary, AB

Where to Apply: Apply online at www.calgary.ca/careers

Job Description:

If you are committed to public service, enjoy collaborating with others, share our values have a desire to learn and grow, join The City of Calgary. City employees operate the facilities, deliver the services and run the programs which make a difference in our community. We support work-life balance and offer competitive wages, pension and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

As a Business Process Analyst, you will be responsible to facilitate the analysis of Assessment with a view to understanding processes and improving the efficiency and effectiveness of Assessment operations. You can expect to work with staff at all organization levels, on projects, and in support of Assessment operations. Primary duties include:

• Document business analysis artifacts, such as: as-is processes, to-be processes, traceability matrices, functional test cases, functional requirements/design documents, data flows, process flows, test scripts and procedure manuals.
• Work collaboratively and facilitate meetings with stakeholders to design future state process solutions in support of: software implementations, legislative changes, complex mass appraisal matters, data management, business process improvement initiatives, project related work, or assigned operational work.
• Lead assigned project activities, including: requirements gathering; contributing to the Quality Assurance and Test Plans; writing testing procedures and use cases for user acceptance testing; and facilitating user acceptance testing.
• Contribute to the maintenance and design of existing processes and procedural documentation, and Assessment’s business process management methodology.

Qualifications

• A degree in Business, Real Estate, Economics, Computer Science, or a related field, and a minimum of 3 years of experience in business process management, design, redesign and improvement; OR
• A completed 2 year diploma in Business Administration, Computer Science, or a related, field and at least 5 years of experience in business process management, design, redesign and improvement.
• Intermediate proficiency in Microsoft Office (Excel, Visio, PowerPoint, and Word).
• Effective communication skills and the ability to develop credibility with internal and external stakeholders.
• Excellent facilitation, negotiation, and consensus building skills are required.
• Experience with project management, change management, and business analysis is also required.

Assets include: completion of an industry-recognized Business Analysis certificate; a Certified Business Analysis Professional (CBAP) certification; a Business Analyst designation; and/or knowledge of Six Sigma.

Pre-employment Requirements

• Successful applicants must provide proof of qualifications.

More Information